Payment related issues

Qn: What is your Exchange Rate (E/R)

ANS : The E/R changes from time to time. Current effective exchange rate

1 SGD = 4.80 CNY

Example : You bought a bag from 淘宝 at RMB ¥ 100

100 / 4.80 = _____ SGD

 


 

 

 Qn: Service Fee ? 

 Sum of ( product cost+Domestic shipping cost )   x  service fee

Example :

Item  A –  RMB ¥ 90  + China Domestic Charge RMB ¥10 =  Total : 100 RMB

5% Agent service fee – 5% x 100RMB  = 5RMB

 


Qn: How do i know the total cost for my purchase ? Inclusive of everything ? 

ANS :There’s 2 time payment for using 代购 service

1st Payment (product cost+service fee , if any) can be viewed when checking out orders.

2nd payment (international shipping fee ) cannot be confirmed before placing order,

because the international shipping fee depends on the actual weight/volumetric weight of your items, which we don’t know until the orders are received.

However, if you can estimate the weight/volumetric weight, you can do an estimation by your own with our rates  .

 


Should you have any other Payment related issues, please drop me an email

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